- What do I get with my Brainzy plan?
- What's the difference between the monthly and annual Brainzy plans?
Is Brainzy Right For Me?
- What grades should kids be in to best take advantage of Brainzy?
- Is Brainzy available on phones or tablets?
- Can my child use Brainzy with my current web browser?
- Do you offer a version of Brainzy for teachers and classrooms?
- Does Brainzy include math?
- Do I need to play Brainzy with my child or can they play on their own?
- What is a "skill"?
- What does "Risk Free Start" mean?
- I have more than three children, what do I do?
Making a Brainzy Purchase
- What methods of payment do you accept?
- I don't want to pay online. Can I make a purchase by phone or email?
- How am I billed for the annual plan? Am I charged monthly or all at once?
- I received an error while making a purchase. What should I do?
Play and Learn
- Should my child play the games in a specific order?
- What's a "Buddy" and how can I change it?
- What are Teaching Moments?
- What does my child's progress mean/indicate?
- What does it mean when my child has "mastered" a game?
- What are the puzzle pieces for?
- What is the Common Core?
- How do I add another child to my account - and how do I delete a player from my account?
- How do I update my billing information? How do How do I cancel my account? How do I find out when my subscription expires? How do I change my email address or password for my account?
- Will my Brainzy subscription auto-renew?
When you're a Brainzy subscriber, you get unlimited access to the entire program for up to three players. The Brainzy program currently helps early readers practice 19 essential early reading skills such as letter recognition, blending & segmenting, and sight words. Students review each skill by watching an entertaining animated Teaching Video. They then practice the skill in a variety of ways by playing 3-6 Brainzy Games staring our loveable cast of characters. Finally, students test their mastery of the skill by reading (or listening to) a story and completing a Comprehension Activity. Along the way students earn puzzle pieces to show their level of mastery and parents can track progress and performance on the family dashboard. Brainzy's system of more than 100 activities is a truly comprehensive program that makes learning practice fun!
All Brainzy customers get unlimited access to the program for up to three children. Annual Plan members pay for a year of the program up front and enjoy substantial savings each month. Monthly Plan customers pay for the program each month and can cancel any time. Both plans automatically renew at the end of the subscription and all customers are free to turn auto-renew off at any time during their subscription.
Right now, Brainzy is most appropriate for "Early Readers" -- that's kids 4-6 years old (typically in Kindergarten or First Grade) who are working on the building blocks of reading. We'll be expanding Brainzy to cover additional grades and subjects soon. Want to know when we have new grades or subjects available? Send us a note at brainzy AT education DOT com and we'll add you to our news and updates mailing list.
Not yet. Brainzy is not currently optimized for use on mobile or tablets and needs to be played on a desktop or laptop computer. We'll launch Brainzy for iPad in early December. Want to be the first to know when we have a touch-screen version ready? Send an email to brainzy AT education DOT com and we'll add you to our updates list.
To get the best Brainzy experience, we recommend playing in Chrome. (You can download Chrome here: https://google.com/chrome). Brainzy can also be played in recent versions of IE, Firefox, or Safari. We do not currently support very early versions of IE (9 or earlier) or Firefox (3 or earlier).
Not today but we're working to introduce a classroom edition soon! Want to be the first to know when it's available? Send a note to brainzy AT education DOT com and we'll add you to our updates list.
Not today, but we'll be adding math soon. Want to know when we have new subjects available? Send us a note at branzy AT education DOT com and we'll add you to our news and updates mailing list.
Once you hit play on the dashboard, your child can play Brainzy on her own! You can feel confident that your child will never be served an ad, asked for personal information, able to connect with anyone, or "upsold".What does "Risk Free Start" mean?
Every Brainzy subscription comes with our patented "Risk Free Start". This means we'll be happy to provide you with a full refund - hassle free - within the first seven days of your subscription. If you'd like to request a refund in your first week of play, just send an email to brainzy AT education DOT com
Right now, the Brainzy program can only support 3 players at a time. Soon we'll make it possible for you to add additional children to your subscription. Want to know when that feature's ready? Send us a note at brainzy AT education DOT com and we'll add you to our news and updates mailing list.
You can pay for a product on Education.com with any Visa, MasterCard, American Express, Discover, JCB, or Diners Club cards. .
For the protection of your financial information, we only accept online purchases through our secure payment system. We're unable to accept any payment information via email or phone.
You will be billed for the entire amount of the annual plan when you complete the purchase process.
Sorry about that! There are a couple of reasons this might happen. First, it's possible, your credit card could not be charged. This can happen for a number of reasons including an expired card, an incorrect credit card number, expiration date, or security code being typed, or the card's limit being reached. Please check to be sure all credit card information has been entered correctly and you may want to check with your credit card provider to be sure the card is active for use and has available credit to authorize this purchase. Second, it's possible there was a temporary issue with your browser or internet provider at the moment you tried to make the purchase. Sometimes simply trying the purchase again will work. If not, clearing your browser cache may do the trick. If you're unsure how to clear your cache, you can also just try using a different browser to complete your purchase. If you're still having trouble, don't hesitate to send us a note at brainzy AT education DOT com.
We recommend that your child go through the Brainzy games and activities in the order that they are displayed. We also encourage players to replay games until they've "mastered" them.
Your child can choose a Buddy (one of our adorable Brainzy characters) to represent her on your Brainzy Dashboard and in the game. To change a player's Buddy, just visit the Dashboard and click "Edit" next to the player.
"Teaching Moments" are videos that help introduce a Brainzy skill. Once a player has viewed a Teaching Moment, she's ready to start playing the games associated with that skill.
Your child's progress indicator shows how many Brainzy games your child has mastered.
A "skill" is one of the essential building blocks your child will work on in Brainzy. Brainzy skills include "Uppercase Letters", "Blending", "Segmenting" and "Sight Words". Brainzy currently covers the 19 skills teachers say are most important for early readers to master. Players work on each of those skills through a series of games and other Brainzy activities.
If your child has "mastered" a game, that means they have scored above a certain threshold in that game. We encourage players to continue playing games until they have "mastered" them all before moving on to another challenge.
The puzzle pieces describe the level of mastery your child achieves based on completion of the game. Three puzzle pieces describes full mastery and understanding of the skill. One to two puzzle pieces means your child could benefit from practicing more and playing the game again.
The Common Core is a set of educational standards that most states have voluntarily adopted that provide guidance for educators to provide clear and concise goals for what students should learn.
Use the dashboard to manage the players in your subscription. You can have up to three children at a time set up as players.
How do I update my billing information? How do How do I cancel my account? How do I find out when my subscription expires? How do I change my email address or password for my account?
You can check all of your account information and change your settings and information on your purchase page
Yes - all Brainzy subscriptions are set to auto-renew (either monthly or annually, depending on which subscription you purchased). You can always turn auto-renew on or off on your purchase page
Still have questions? Contact us directly at brainzy AT education DOT com. We do our best to respond to emails within 24 to 48 hours. We don't currently offer support by phone so email is the best way to contact us.