Eight Escalating Steps You Can Take if Cyberbullying and Cyberthreats Persists

File a complaint

Most cyberbullying behavior-harassment, threats, invasion of privacy, stalking-are violations of a web site or Internet service provider's "terms of service." You can file a complaint with the service and that could lead to the suspension or termination of the cyberbully's (or his or her parents') Internet access.

Contact the school

If you know the bully attends the same school as your child, teachers and administrators might be able to help. Keep in mind, however, that due to free speech rights, schools often have little leverage over what goes on outside the classroom. Some schools are incorporating anti-cyberbullying terms into students' online access agreements, so if the bully contacted your child from a school computer, he or she could be in big trouble. Make sure to report the incident either way.

Send a certified letter

If you've done all you can and the bullying hasn't stopped, send the child's parents a certified "cease and desist" letter. Along with the letter, include computer print-outs of the bullying behavior, such as emails or IM transcripts. Ask the parents to step in and put a stop to the cyberbullying. Willard, who is also a lawyer and director of the Center for Safe and Responsible Internet Use, says certifying the letter proves the parents are aware of their child's behavior and can be held responsible if it still doesn't stop.

Call an attorney

In the worst case scenario, a lawyer can help you consider filing a civil suit against bullies and/or their parents for defamation, harassment or other causes. Sometimes the threat of a suit is enough to dissuade cyberbullies.

Contact the local police

If there's any evidence that the cyberbully's tactics include criminal actions, such as hate crimes, physical threats or talk of brandishing weapons at school, contact your local police immediately. Cyberbullies who post surreptitious locker-room photos of their victims online can also be brought up on charges of child pornography. Make sure to print examples of the offending behavior and pass it on to the police. The police can use your complaint to gather any other admissible evidence from your child's computer, if need be.

Talk with your kids about what's acceptable

Anne Collier, editor of NetFamilyNews.org, an email newsletter about online safety for kids, says to truly stop cyberbullying, however, you have to first know what's happening when your kids are online. Kids are often reluctant to tell parents about cyberbullying or anything else that goes on online for fear parents will only make things worse. Others feel that what they do on the Internet is "private." Williard says that nothing could be further from the truth: "Kids need to know that the Internet is a public space and need to treat it as such."