The mission of the school is one key element of its organizational structure. As many of the recommendations in this book have indicated, how schools are structured helps account for their overall safety, or lack of it. Most threats to safety, of course, result from human action, but human action is influenced greatly by the nature of the organizations people inhabit. Schools may vary in terms of various aspects of organizational structure, including goals, rules, consequences for disobeying rules, roles of staff members, school size, decision making processes, and channels of communication. These characteristics help to determine what students and staff members do, or do not do, on a daily basis.
Senge (1990, pp. 17–26) observes that some organizations, like some people, are learning disabled. When organizations encourage staff members to focus only on their jobs and to disregard how their actions affect others, problems can arise. Another form of organizational learning disability derives from the tendency to focus on events rather than long-term processes. When an act of violence occurs in a school, for example, the temptation may be to zero in on the immediate cause of the act instead of trying to understand how it fits into a broader framework. Based on Senge's ideas, it can be assumed that schools do not become unsafe overnight. Schools that function as "learning organizations," to use his terminology, invest time and energy in trying to grasp the factors that cause them to be the way they are. The examination of research on school safety in this book reveals several lessons regarding the relationship between school organization and the well-being of young people.
Lesson No. 5: Safety problems are more likely to arise when school goals do not match the needs of students
Schools are expected to prepare young people to become productive adults. In the process of doing so, it is possible for educators to overlook the current needs of their students. The most pressing concerns in the lives of young people do not always revolve around academic work and future goals. Students contend with feelings of isolation and worries about being "different." They struggle to adjust to new environments, strive to develop an identity, try to make friends, assert their independence, and cope with fears and anxieties. When students sense that the concerns that matter most to them are not appreciated by their teachers, they can grow resentful and frustrated. Some are driven to harm themselves, and others strike out at the school, staff members, or classmates.
The first goal in preparing students to be productive adults is making certain they reach adulthood in a psychologically and physically healthy state. To accomplish this goal requires more than academic development. Schools must be designed in ways that encourage students to work together, develop constructive relationships with peers and adults, and acquire the skills necessary to handle various social interactions. Understanding the values and virtues on which a good society is based must be accorded as much importance as algebraic equations and good grammar. Research suggests that a key to reducing school violence is providing many opportunities for students to bond with their school and become actively involved in the educational process (Hawkins, Farrington, & Catalano, 1998, pp. 192–194).
Lesson No. 6: Safety problems are more likely to arise and intensify when communication channels fail to function effectively
A substantial portion of Section II dealt with the relationship between school safety and communications. Gottfredson (1997, pp. 5–14) reviewed various studies of school safety and found that schools "in which the administration and faculty communicate and work together to plan for change and solve problems have higher teacher morale and less disorder." School safety problems can be traced to expectations and rules that are not clearly conveyed to students, staff members who are too preoccupied to listen to the concerns of young people, and young people who are too upset to hear someone else's side of the story. It is an irony of many schools that communication goes on constantly, but it is often one-sided. Those who feel they are not heard develop negative feelings that can lead to withdrawal, resentment, and outbursts of anger.
Safe schools typically are characterized by a variety of opportunities for students, parents, and staff members to be heard. Good listening and regular feedback from all stakeholders are highly valued. Students are encouraged to share their fears, concerns, and suggestions for improving school safety. They receive training to enable them to resolve disputes peacefully and avoid saying things that could upset others. Staff members also receive such training so that they understand the connections between communication and safety.
Clear channels of communication are particularly critical during emergency situations. Such times demand clear directions, ready access to critical information, rumor control, and the ability to convey calmness and the need for order. It is also vital that individuals know whom to contact to confirm that a crisis exists and to report injuries.
Lesson No. 7: Safety problems are less likely to occur when the well-being of students is considered to be every staff member's responsibility
Crucial elements of any organization are the designated roles that employees are expected to perform. Every role constitutes a set of expectations and responsibilities. Those who work in schools fill a variety of roles, including classroom teacher, guidance counselor, administrator, teacher aide, school nurse, school resource officer, secretary, custodian, and cafeteria worker. When every employee's role includes responsibility for safeguarding students, the likelihood of safe schools for all students is increased.
Experience demonstrates that administrators alone cannot ensure that schools are orderly and peaceful places. School safety requires teachers and other staff members to enforce school rules, report students and colleagues who are having problems, and intervene when trouble is brewing. When staff members ignore or overlook problems that do not occur in their primary sphere of responsibility, students lose respect for the school as a rule-governed organization. In safe schools, safety is everybody's business.
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Excerpt from Creating Safe Schools For All Children, by D.L. Duke, 2002 edition, p. 236-238.
© ______ 2002, Allyn & Bacon, an imprint of Pearson Education Inc. Used by permission. All rights reserved. The reproduction, duplication, or distribution of this material by any means including but not limited to email and blogs is strictly prohibited without the explicit permission of the publisher.
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