Stepping Stones Preschool

I am the director of Stepping Stones Preschool and the Lead Pre-K Teacher.  I would like to address the parent that said they were not impressed with us because we make the parent feel like it is their "fault" if there is a discipline issue at school.
If the "discipline issues" at school are severe, i.e. pushing/punching/pinching teachers and children, throwing chairs, yelling at teacher and children, I will make the parents aware of the behaviors their child is exhibiting at school because those types of behaviors from a child are not "typical" behaviors of a 4 year old child.  These types of behaviors usually signal anger and some kind of anxiety.  I, of course, will set up a parent teacher meeting to confidentially discuss with the parent/s if they can give me any reasons, background, etc. that could help me help the their child at school.  
When it's the parent's "fault" is when they do not communicate with the teacher, deny that their child is exhibiting any aggressive behavior at school, and allow their child to continue the severe aggressive behavior at school.  I cannot help a child with their behavioral issues at school if those behavioral issues are allowed at home.  I also cannot help a child with behavioral issues if the parent does not consider the severe aggression a problem, and in some cases, tells the child to "go ahead and you just act any way you want to at school".  Anyone who knows me as an educator, knows that I will work with a child and their family until I am not enough for them and deep down know that their child would benefit from programming that I cannot offer.  I do apologize to this parent if they felt as though I didn't do enough for their child.  But  I also, CANNOT and WILL NOT allow one child's aggression to scare, intimidate, and hurt the other children of the classroom.      
I LOVE teaching preschool, and I LOVE children!  And as the other comments so sweetly wrote, we really, really do LOVE each and every one of the children we teach at Stepping Stones Preschool!  Thank you!!!