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nicoledelano
nicoledelano asks:
Q:

how do i cancel my membership ?

In Topics: Homeschooling
> 60 days ago

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aqblickley
aqblickley writes:
Hi Nicole,

You can turn auto-renewal off on your account (so you will not be charged when your monthly subscription ends on September 8, by making sure you're logged in and then visiting http://www.education.com/my/purchases/ In your Subscription Preferences, turn auto-renewal to "Off" mode.

If you'd like, you can also email our support team at webmaster@education.com, and ask us to discontinue auto-renewal for you.

I hope that helps!

Alex
Community Team, Education.com
> 60 days ago

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nolancraig
nolancraig writes:
Can I cancel before my 7 day trial period?
> 60 days ago

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nolancraig
nolancraig writes:
Can I cancel before my 7 day trial period?
> 60 days ago

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PalikPreetKaur
PalikPreetK... writes:
i dont know.
> 60 days ago

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wapalmer
wapalmer writes:
This is pretty weird and I didn't read or tick terms and conditions. I can't manage to unsubscribe. Very suss.
37 days ago

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whitegoose
whitegoose writes:
Never sign in...
37 days ago

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DeborahC1961
DeborahC1961 writes:
I have not been able to cancel my subscription by going into "my purchases" and changing my "subscription preferences" as the support person Linda explained. I never saw anything that said "subscription preferences" and am very upset that this seems to be a strategy to keep you from canceling. What a bunch of crap!!!!!!!!!!!!!!!
14 days ago

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kwvball
kwvball writes:
Not a bunch of crap - its easy, I just did it.  Go to the site she gives you.  Click on your membership plan.  Turn off auto-renewal (its a link in a box on the right hand side)
12 days ago

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