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Choosing Infant and Toddler Child Care (page 2)

Bananas Inc.

State Licensing Regulations:

Both family child care and child care centers are licensed by the State of California’s Department of Social Services. This is a health and safety check of the facility and does not insure the quality of care. The licensing office is the appropriate channel for complaints: call 622-2602 to make a complaint. BANANAS welcomes information – good and bad – from all parents and we hope you will call us with your concerns. However, we have no authority to monitor, investigate or revoke licenses. To check for past complaints or reports on periodic licensing inspections, call 622-2614. Parents can also make an appointment to visit the licensing office at 1515 Clay Street, Suite 1102, Oakland, 94612, to file a complaint or to check a program’s licensing history.

In-home Caregivers (commonly also referred to as “babysitters”) – in-home caregivers come into your home to care for your child. In-home care is the most expensive form of care. (Live-in caregivers or nannies and au-pairs are also available and generally work for room and board plus a salary.) Some caregivers speak fluent English; others are learning. Many are excellent caregivers. If you are planning to use this type of care, include as many inhome providers as possible in your initial interviews. See BANANAS Handouts, “Employing A Limited English Speaking Caregiver” for further information.

To help screen potential caregivers, parents can ask whether the provider is registered with TRUSTLINE, a statewide program which provides criminal background checks for in-home caregivers. Call (800) 822-8490 to find out if a provider is listed. TRUSTLINE charges $130 to screen providers for criminal convictions or any history of substantiated abuse. If a potential provider is not yet listed, parents can offer to cover the cost. See our other Handouts with tips on using in-home care:

  • Where and How to Look for a Caregiver to Work in Your Own Home
  • Financial Facts About Caregivers Who Work In Your Home
  • Rights and Responsibilities of an In-Home Caregiver Employer and
  • Sample Agreement for Parents and In-Home Caregivers.

Shared Caregiver Arrangements (commonly called “shares”) – two or more families jointly hire a caregiver to work in their homes. Share arrangements are more expensive than family child care, but usually less expensive than if one family hires an in-home caregiver. For more information, see our booklet “Shares.” It’s for sale at our office or by mail for $3.

In-home caregivers and shared caregiver arrangements are controlled by the participating parents. There is no license for either type of care. The responsibility for screening, calling references and selecting a caregiver rests with the parent-employer. In-home caregivers listed in BANANAS’ files come to a group orientation about how our files work and supply us with the names and addresses of two parents whose children they have cared for. We send a reference form to those parents and only add the in-home caregiver to our files once two satisfactory references are returned. We consider this a minimal screening process and urge parents to ask for and call the references of any in-home caregiver they consider hiring. BANANAS welcomes information from parents on any in-home caregivers in our referral files.

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