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Failure Syndrome Students (page 3)

By Jere Brophy
Educational Resource Information Center (U.S. Department of Education)

Strategy Training

In this approach, modeling and instruction are used to teach problem-solving strategies and related self-talk that students need to handle tasks successfully. Strategy training is a component of good cognitive skills instruction to all students; it is not primarily a remedial technique. However, it is especially important for use with frustrated students who have not developed effective learning and problem-solving strategies on their own, but who can learn them through modeling and explicit instruction. 

Ames (1987) noted that these cognitive retraining approaches do not take into account the social aspects of the classroom and the reward structures in effect there. Citing findings that an emphasis on competition and social comparison will increase performance anxiety, Ames recommended emphasizing private rather than public feedback, phrasing such feedback in terms of progress beyond the individual's own previous levels rather than comparisons with classmates, and avoiding such practices as publicly grading on a curve or posting students' achievement scores. 

How can Teachers Help?

Brophy (1995) found that teachers were unusually confident about their ability to intervene successfully with failure syndrome students. They tended to mention similar response strategies regardless of grade level, location, or effectiveness ratings. A few spoke of providing support and encouragement to such students without making any demands on them; others spoke of making demands without providing special support or assistance; but most suggested a combination of support, encouragement, and task assistance to shape gradual improvement in work habits. 

These teachers would make it clear to failure syndrome students that they were expected to work conscientiously and persistently so as to turn in work done completely and correctly, but they would also provide help if needed, reassure them that they would not be given work that they could not do, monitor their progress and provide any needed assistance, and reinforce them by praising their successes, calling attention to their progress, and providing them with opportunities to display their accomplishments publicly. This special treatment would be faded gradually as the students gained confidence and began to work more persistently and independently. These strategies are in line with what is known about cognitive retraining. 

Brophy (1998) found that highly effective teachers and other teachers generally implemented similar strategies to help failure syndrome students--such as including encouragement and shaping strategies in their responses to the student, engaging in supportive behaviors, providing reassurance, and making personal appeals to the student to improve performance. But the higher-rated, more-effective teachers appeared to place greater emphasis on insisting on better effort and seemed to have greater confidence that the improvements the student could achieve would be stable over time rather than merely temporary. They tended to assume that the demands made on students were appropriate (and therefore that failure syndrome problems stemmed from the students' mistakenly pessimistic attributions and self-efficacy perceptions), while lower-rated teachers were more likely to fear that their task demands were too difficult for the student to handle. 

Dweck and Elliott (1983) argued that students who have developed an "entity" view of ability (e.g, who see it as fixed and limited) stand to benefit from direct training designed to shift them to an "incremental" view (e.g., seeing ability as something that can be developed through practice). 

Teacher behaviors that encourage incremental rather than entity views of ability include: 

  •  acting more as resource persons than as judges, 
  •  focusing students more on learning processes than on outcomes, 
  •  reacting to errors as natural and useful parts of the learning process rather than as evidence of failure, 
  •  stressing effort over ability and personal standards over normative standards when giving feedback, and 
  •  attempting to stimulate achievement efforts through primarily intrinsic rather than extrinsic motivational strategies. 
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