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Five Essential Skills for Becoming Your Child's Advocate (page 2)

National Center for Learning Disabilities

Skill 3: Learn to become a clear communicator.

Be sure to document all conversations in writing, especially verbal conversations and meetings with any member of the school community. It is essential for you as a parent to have accurate records and written documentation. These summarize all conversations and document your understanding about the next steps or follow-up actions to be taken concerning your child.

By requesting written information, by documenting in writing, and by allowing others to respond in writing clarifying your interpretations, you create a paper trail that can be used in court, if necessary. More often, it provides a reminder about what has been agreed upon and who is responsible for ensuring that your child’s needs are met.

I strongly suggest parents organize their child’s school records in a binder to ensure they have it all in one central location. I frequently recommend that parents include the following sections in their binders:

  • Medical/diagnostic information
  • Educational plans (Individual Education Plan (IEP) or 504 accommodation plan)
  • Report cards
  • Educational assessments and State testing results
  • Communication log and copies of all emails
  • Requests for services
  • Assessments
  • Meetings
  • Teacher notes (positive and negative)
  • Any other written documents pertaining to your child's education
  • Work samples

Example: I have found that by clarifying all conversations in writing, as well as keeping copies of all written communications, I am able to eliminate forgotten conversations or he-said/she-said situations. This is particularly helpful when I have to advocate for my child during a time of stress or conflict.

Skill 4: Learn to work collaboratively with your child's school.

Remember to focus on the positives. It is vital to recognize efforts of individuals and provide support, encouragement, and recognition of the difficulties involved in working with your child. Teachers and school personnel are human beings with their own personal lives. As parents, we may at times become so focused on our child's needs that we unintentionally present ourselves as insensitive or demanding. This can create barriers to communication. 

As your child's primary advocate, you must refrain from making personal comments or attacks toward the school or any school personnel. When a staff member has acted inappropriately or insensitively towards your child or yourself, put your concern in writing. Address it to the individual involved, with a copy going to the district office. Share your point of view, as well as your suggestions for remedying the situation.

When a staff member has acted kindly towards your child, it's equally important to put your compliments in writing. Send a note to the individual, with a copy to the district office. Research clearly shows that all humans like to be appreciated and respond to positive reinforcement.

Example: Over the years, I have found that making the extra effort to work collaboratively with the school and school administration has paid off. When my child is faced with a difficult teacher, or when a member of his child study team is not working in his best interest, I am able to voice my concerns and have them heard and addressed as valid rather than being pushed to the side as complaints from a pushy parent.

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