Communication between parents and children is not always easy. Parents say their children just don't listen to them. Children complain their parents don't listen to them. Good listening skills are a family matter. Make sure everyone's needs and wishes are acknowledged and dealt with. The key is to use communication which includes both the parent and the child learning how to listen and talk together.
Reacting vs. Responding
Many people react and fail to respond. Reacting means judging the situation based on your own feelings and experiences. Responding means making an effort to hear the other person's feelings regarding the situation. Responding means sensing the emotion behind another's words and allowing the other person to tell his story without feeling it is being judged.
Reacting (negative feedback)
John comes home and throws his math book on the table as he says, "I hate math. I'll never be able to do division!"
The parent responds by saying, "Oh yes you will. Just keep trying." or "Now it can't be that bad." or "I was always good in math and you will be too. You're just not trying hard enough." or "You shouldn't hate math. It's important."
These reacting messages frustrate children. They leave children feeling as though nobody cares or understands. Parents mean well as they try to convey their messages, but their messages often go unheard if they are unable to really listen to the child's point of view.
Responding (positive feedback)
John comes home and throws his math book on the table as he says, "I hate math. I'll never be able to do division!"
The parent responds by saying, "Boy, you sound angry. What happened?" or "Division can be frustrating to learn. Tell me about your day."
These responses reflect the feeling behind the child's words. This invites the child to continue explaining his story and lets him know you will listen. If he continues to speak of how he hates it, you may want to suggest he take a break from it and wait until he has calmed down before doing more of his assignment.
Most children simply need to air their feelings and vent their frustrations. When they have finished you will be able to find a direction to follow, such as, "I'd be happy to look over your division problems with you," or "Would you like to see about some extra help from your teacher in the morning?" or "Let's make a plan together how we can reach your goal of learning division. Then we can take it one step at a time."
Continue to reflect feelings and respond positively. If you think the situation is beyond you and your child's problem-solving skills, ask the teacher or school counselor for assistance in getting over the hurdle.
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Reprinted with the permission of the Iowa State University Extension. © 2008 Iowa State University Extension.
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