Instead of dealing with the bad behavior right away (time out!) this is a terrific opportunity to accomplish the first step in emotion-coaching: validating and labeling the negative emotions.
Me: "Molly, I can see that you are very angry and frustrated. Is there anything else that you are feeling?"
Molly: "I am SO SO SO MAD AT YOU."
Me: "You are mad at me, VERY mad at me. Are you also feeling disappointed because I won't let you have a playdate right now?"
Molly: "YES!! I want to have a playdate right NOW."
Me: "You seem sad." (Crawling into my lap, Molly whimpers a little and rests her head on my shoulder.)
I've now helped Molly identify and label several feelings: angry, frustrated, disappointed, sad. The larger our children's emotion vocabulary is, the easier it is to label emotions in the heat of the moment. I have also validated how Molly has been feeling: she knows I think it is okay to have felt all those "bad" things. Interestingly, now she is calm, tired-clearly needing a snack and a cuddle.
Step Two: Deal with the Bad Behavior (if applicable)
At this point, I just want to move on and forget about the back-pack throwing and name calling. But it is very important to set limits so that kids learn how to behave well even in the face of strong, negative emotions. I tell her that she needs to go to her room and have a 5 minute time-out, and I make it clear that these behaviors are not okay: "It is okay to feel angry and frustrated, but it is never okay to throw things or call people mean names. When the timer goes off, please apologize to your sister and come have a snack." Ten minutes after the initial incident, I am sitting with Molly while she eats. Time for step three.
Step Three: Problem Solve
Now is the time to dig a little deeper, to help Molly figure out how to handle the situation better in the future. After we've labeled and validated the emotions arising out of the problem, we can turn to the problem itself: "Molly, did anything happen at school today that is also making you feel bad?" At this point, Molly told me all about the scene at school where she had to sit at a table by herself because she was too disruptive during reading. I relate to how bad it would feel for my hyper-social and teacher-pleasing child to be both isolated from her friends and to have disappointed her teacher, so it was easy for me to empathize here. We talked about how sad and lonely she felt doing her work alone when the other kids were working together, and how embarrassed she felt by being singled out. We also talk about how she felt hungry and exhausted when she came home from school.
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