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Judgment and Reasoning for Firefighter Exam Study Guide (page 2)

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A Systematic Approach to Judgment Questions

To answer judgment and reasoning questions, use decision-making techniques to help you think through the best course of action. Use a systematic approach:

  1. Read the question more than once. Be sure you understand what is being asked. Look for and underline key words such as all, always, every, never, except, and not.
  2. Read all the answer choices. Eliminate answers intelligently. Use common sense to rule out the choices that cannot possibly be correct. Try to use the information from the question to select the correct answer. When faced with two or more answers that seem correct, try to select the one that is always correct rather than the one that is only sometimes correct. Look for answers that are opposite; there is a good chance that one of these is correct.
  3. Make a decision. After careful consideration, select the best possible choice.
  4. Reread the question. Make absolutely certain that the answer you have chosen satisfies all conditions of the question.

Watch for Tricky Wording

Use caution! There is more than one way to ask the same question, and the correct answer may depend on the way the question is worded. You might be asked to choose the best possible answer, but, on the other hand, you might instead be asked which choice is NOT correct or what would NOT be the best course of action. Each of these questions is based on the same situation, but choosing the correct answer depends on a careful reading of the way the question is worded:

  • While you are on your way to work, you see a gasoline truck with fluid apparently leaking from the rear tank. You suspect that the leak is gasoline but are not certain.Which of the following actions is the most appropriate for you to take?
  • While you are on your way to work, you see a gasoline truck with fluid apparently leaking from the rear tank. You suspect that the leak is gasoline but are not certain. You would be correct in doing all of the following EXCEPT.…
  • While you are on your way to work, you see a gasoline truck with fluid apparently leaking from the rear tank. You suspect that the leak is gasoline but are not certain.Which of the following would NOT be the best course of action for you to take?

In the first version of this question, you are simply being asked to choose the best course of action. In the other two versions, however, you must choose the least appropriate action. In these cases, three out of four answer choices are likely to be actions that would be more or less appropriate, whereas another—the correct answer—will be an inappropriate, perhaps dangerous or careless, thing you might do.

Example: How to Use the Systematic Approach

This first sample question is followed by a step-by-step analysis that shows you how to use common sense and a systematic problem-solving approach to select the best possible answer. You might want to try working out the answer yourself before you read the explanation that follows.

  1. While on your way to work, you see flames shooting out a second-floor window of a six-story apartment building. What should you do?
    1. Immediately evacuate the building.
    2. Proceed to work and report the fire as soon as you get there.
    3. Ignore the fire because you are not yet on duty.
    4. Report the fire at the nearest phone and then try to evacuate the building.

Here's how to use the systematic approach to answer the question.

  1. Read the question carefully. What is the question asking? Stated simply, the question is asking, "What would you do if you saw a building on fire?"
  2. Read all the answer choices. Read and evaluate each answer choice, eliminating choices that are clearly wrong.
    1. "Immediately evacuate the building." Common sense tells you that getting the people out of a burning building is a good course of action. Your reaction may save the lives of the people inside the building. This sounds like a possible answer.
    2. "Proceed to work and report the fire as soon as you get there. "It is never a good idea to delay reporting a fire. There may be people who need help. Obviously this is not a good option, so eliminate it.
    3. "Ignore the fire because you are not yet on duty." A building fire should never be ignored. The fact that you are not on duty is irrelevant: As a firefighter, on or off duty, you are sworn to protect the public. Discard this option as well.
    4. "Report the fire at the nearest phone and then try to evacuate the building." Reporting the fire would bring help from other firefighters, as well as equipment for rescuing the occupants. After that, evacuating the building will save lives, due to your quick response and sure knowledge. This appears to be a very good choice.
  3. Make a decision. You eliminated options b and c. Now you should review choices a and d. They are very similar to each other, but choice d is the better answer because you are getting the proper help and equipment to the scene of the fire as well as trying to remove the residents from the building on fire. It is therefore the most correct answer.
  4. Reread the question. Once you have made a decision, review the question to make sure the answer you have chosen meets the conditions set out in the situation. Sure enough, choice d represents the best course of action for an off-duty firefighter who sees a building fire.

You will get more practice in using this kind of systematic approach as you read the sections that follow on the types of situations and questions you might encounter in a judgment and reasoning section of the firefighter exam.

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