Effective Date: February 7, 2017
This is our policy regarding how we collect, use, and disclose the information we, Education.com, Inc. (“Education.com”, “we”, “us”, or “our”), collect on our website services at www.education.com (the “Website”); through our mobile applications Bookbuilder, FunFinder, and Education.com Math and Reading Lessons (collectively, the “Apps”); through browser and other web extension applications, such as the Education.com and Education.com Kids Google Web Store App, and through the services available through our ;Website, Apps, and other applications (such services, along with the Website, Apps, and applications are, collectively, the “Services”).
- Information We Collect
- Cookies and Other Tracking Mechanisms
- Use of the Information
- Choice and Opt-out
- Disclosure of Information
- Your Independent Relationship With Other Companies
- Contact Us
Information We Collect
We may collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information collected from or about you from these various sources.
Information We Collect Directly from You
We collect information directly from you in several places on our Services, as set forth generally below.
Currently, visitors to our Services are able to access some content without becoming a member. However, if you would like to download worksheets, engage in digital learning experiences, customize or personalize certain content, gain access to certain community features, or rate editorial content, you are required to register to become a member. In order to register, you must supply us with a valid email address and password; as well as some additional voluntary information about you (e.g., your "type": parent, teacher, or student; school affiliation, grade focus, zip code, etc.).
If you’d like access to one or more of our paid offerings (including Education.com Pro, Plus, and Workbooks), you'll need to register for that offering, and you'll be asked to provide additional personal, billing, or other specified information that we'll need to charge for and activate the service or product. Customers purchasing one or more of our paid offerings will be asked to provide basic personal information about their children such as a screen name.
Public Forums: Blogs and Comments
At certain times, you may be asked to participate in surveys, which are generally aimed at obtaining general information, such as your reactions to a particular article or feature set on our site. Because information obtained in these surveys is connected with individual subscribers and is used internally to improve our products or better market our services, participation is voluntary.
Contests and Sweepstakes
We sometimes offer contests or sweepstakes in which certain personal information is required for registration, for purposes of verifying the entrants’ identities and notifying the winners. If the contest or sweepstakes is being administered by a third party, this information will be disclosed to that third party. However, entrants may select contest names distinct from their User Names, and the information is not connected with their User Names.
Other Information You Provide Through Our Services
We will also collect any other information that you provide through our Services, such as your name, email address, job title, phone number, school or organization name, account type, payment type, and the contents of any message you submit through our Services.
Information We Collect from Third Parties
You can create an account with us, by logging in through certain third-party accounts, such as Facebook, Google, Amazon, and Clever. By logging in through a third-party account, you grant Education.com permission to access certain information from that third-party account as explained on the permissions page when you log in, including: your name, email and public profile ID.
Information We Collect Automatically
We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs. This information may include, but is not limited to, account information; IP address; domain name; browser type and operating system; web pages viewed while logged in; links clicked; the length of time spent on our Services; and the referring URL, or the webpage that led a user to our Services. In addition, we will collect information about user activities within our Services, such as which games a user plays, the number of correct and incorrect answers, and download history.
Cookies and Other Tracking MechanismsIf you are a user located in the United Kingdom (UK) or in the European Economic Area (EEA), the only type of cookies we will set on your device are ‘strictly necessary cookies’ which are essential to provide you with our Website and our Services. You can block these cookies by changing your browser setting but as they are essential for the operation of our Website, this may impact the provision of our Services. For all other rest-of-world users, please see the sections below regarding the types of cookies we will set on your device.
Tracking data consists of both individual and aggregated tracking information and is automatically gathered using “cookies.” A cookie is a small data file containing information, such as a user’s member name, that is written to the user’s hard drive by a web server and used to track the pages visited.
Tracking by our contractors and agents
Tracking by Our Advertisers
Our advertisers include a wide variety of companies, such as financial services companies (e.g., brokerage firms, banks, and mortgage companies), computer manufacturers, software companies, automobile makers, toy manufacturers, and retail stores. Our advertisers and advertising vendors display targeted advertisements. Although we do not provide any personal information to the advertiser or advertising vendor, by interacting with or clicking on an ad you consent to the possibility that the advertiser will assume you meet the criteria used to target the ad.
In addition to cookies placed by us or our agents, as described above, advertisers and advertising vendors that serve ads onto our Services or other services may use their own cookies or other tracking technologies. We are not responsible for the privacy policies or practices of any such advertisers and vendors.
We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our Services. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to our Services and other websites or applications in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org.
Do Not Track Disclosure
Our Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please click here.
Use of the Information
We use your information, including personal information, as follows:
Provide Our Services
We use your information to provide and maintain our Services, including tailoring content to you; processing orders and payments; improving our Services; developing new features, products, or services; authenticating users; performing technical operations, such as updating software; and for other service and support-related purposes.
If you’re a registered member, we use your email address to send you free email newsletters containing selected editorial, educational content, advertisements, and links to our Website, Apps, and social media accounts. You can select which free newsletters you would like to receive or remove yourself from our free newsletter delivery list at any time by visiting your Email preferences page.
Special Offers and Advertisements
We may from time to time send registered members of Education.com special offers and advertisements for products or services offered by us or third parties. We will not disclose any of your personal information to such third parties when we do this. If you do not wish to receive third party offers and advertisements, please change your settings on your Email preferences page.
We use your information to communicate with you (including by email) about your use, or use by the children associated with your account, of our Services, including to send you product or service updates; respond to your inquiries; and for other informational, marketing, or promotional purposes.
Webinars and Events
If you register for an Education.com webinar or event, we use your email address to send you notifications relevant to the webinar or event.
Research and Analytics
We use your information to analyze how users interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.
Protecting Rights and Interests
We use your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
Choice and Opt-out
Opting Out of Marketing Communications
Members may opt out of receiving updates, notifications, and/or newsletters by de-selecting the corresponding boxes in the Email preferences page. Updates, newsletters, and email notifications will also include instructions for opting out of those communications.
Disclosures of Information
We do not sell or disclose the personal information about you described above to nonaffiliated parties (including but not limited to companies, authorities, institutions, or individuals) except to provide you with products or services, when we have your permission, or under the circumstances listed below. We do not disclose your personal information to third parties for those third parties’ own marketing purposes.
- With other users of our services in order to provide our Services, such as disclosing a child’s information with a parent, teacher, or school administrator so that the parent, teacher, or school administrator can monitor his/her child’s progress on our Services;
- In response to subpoenas, court orders, or legal process, from law enforcement agencies or state and federal regulators, or as otherwise required by law;
- To protect the rights, property, or safety of us or other persons, including to detect, prevent, or otherwise address fraud, security, or technical issues, or anything else that we may consider to be, or pose a risk of being, an illegal, unethical, or legally actionable activity;
- As we deem appropriate to attempt to prevent physical or emotional harm to other persons and/or to their property based on overt or implied threat;
- In connection with an actual or proposed corporate merger, acquisition, asset purchase, or other transaction or proceeding involving all or part of the business or assets to which the information pertains; and
- To other companies, such as direct marketers to perform marketing services on our behalf, or other institutions with whom we have joint marketing agreements.
We may also disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes
We have implemented safeguards to protect the information we collect. Please be aware that despite our efforts, no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
If you are a parent, teacher, or school administrator, we encourage you to talk to your children about online safety and how they can protect themselves online. For more information, see the Federal Trade Commission’s Protecting Kids Online resource.
Your Independent Relationship With Other Companies
In addition, some of our advertising partners will on occasion take polls of our visitors, in which case you would provide your information directly to the advertising partner. Such polls are for use by the advertising partner, and participation is voluntary. We do not assure privacy of information voluntarily provided in response to a survey or poll.
Education.com, Inc. operates the Services. Questions or comments regarding this policy should be directed to [email protected], or by writing to 777 Mariners Island Blvd., Suite 600, San Mateo CA 94404.